Customer-Focused Retail Sales Associate (Baby & Kids)

Carters; White Marsh (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Tuition assistance

GED program

ESL program

Career development

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand in White Marsh, MD. You will greet customers, explain baby and kidswear products, and help families prep for big moments. The role blends in-store service with omnichannel support and a focus on brand-loyalty programs.

Expect a fast-paced environment with opportunities to grow, a 30% employee discount, and development programs. Availability includes weekends and holidays as required.

Qualifications

• Positive and solutions-oriented mindset for customer interactions.
• Demonstrated customer service and engagement skills.
• Efficient verbal and written communication at work.
• Ability to manage multiple tasks in a fast-paced retail setting.
• Availability including days, nights, weekends, and holidays.

Responsibilities

• Welcome customers with a friendly greeting and explain product features.
• Confidently resolve customer issues and assist multiple customers.
• Support omnichannel needs to ensure a positive shopping experience.
• Process point of sale transactions quickly and accurately.
• Restock floor and manage shipments as needed.
• Explain promotions and loyalty program, including credit options.
• Maintain store cleanliness and minimize loss through strong service.

Skills

Customer service

Retail experience

Cash handling

Multitasking

Verbal communication

Written communication

Job description

Carter's is seeking a Sales Associate to be the first face of the brand in White Marsh, MD. You will greet customers, explain baby and kidswear products, and help families prep for big moments. The role blends in-store service with omnichannel support and a focus on brand-loyalty programs.

Expect a fast-paced environment with opportunities to grow, a 30% employee discount, and development programs. Availability includes weekends and holidays as required.