Customer-Centric Sales Associate (Baby & Kids)

Carters; Gambrills (MD); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Tuition-free education program

Language learning support

Job summary

Carter's is seeking a Sales Associate in Maryland to be the first face of the brand for families. You will welcome customers, explain baby essentials, and help families prepare for school milestones while delivering friendly, knowledgeable service.

You will handle POS transactions, assist with replenishment, and promote our loyalty program, balancing multiple tasks in a busy store with a positive attitude.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication.
• Ability to manage multiple tasks at once.
• Flexible, positive, solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles.
• Resolve customer issues promptly in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process sales transactions at the register.
• Complete floor replenishment and shipments as needed.
• Explain promotions and loyalty programs to customers.
• Maintain loss prevention and store safety.

Skills

Customer service

Communication

Multitasking

Positive mindset

Tools

POS system

Job description

Carter's is seeking a Sales Associate in Maryland to be the first face of the brand for families. You will welcome customers, explain baby essentials, and help families prepare for school milestones while delivering friendly, knowledgeable service.

You will handle POS transactions, assist with replenishment, and promote our loyalty program, balancing multiple tasks in a busy store with a positive attitude.