Customer-Focused Retail Sales Associate

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Honolulu (HI); On-site; USD 18,000 - 25,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) at Pearl Harbor is seeking a Sales Associate to be the face of our brand, delivering premier customer service and helping customers find products and promotions. You will learn product features, handle POS transactions, and contribute to a positive store experience.

The role requires strong communication, basic math, and the ability to multi-task in a busy retail setting. High school graduate or equivalent preferred; no experience required.

Qualifications

• Customer service mindset and ability to engage customers effectively.
• Strong communication and interpersonal skills for interactions with customers and team.
• Ability to multi-task and adapt to varied duties in a retail environment.

Responsibilities

• Proactively engage with customers and build connections.
• Assist customers, answer questions, and direct them to products and promotions.
• Operate the Point-of-Sale system and handle cash transactions accurately.
• Maintain store appearance and assist with inventory and paperwork.
• Upsell and cross-sell based on customer needs and store promotions.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Multi-tasking

Tools

POS system

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) at Pearl Harbor is seeking a Sales Associate to be the face of our brand, delivering premier customer service and helping customers find products and promotions. You will learn product features, handle POS transactions, and contribute to a positive store experience.

The role requires strong communication, basic math, and the ability to multi-task in a busy retail setting. High school graduate or equivalent preferred; no experience required.