Customer-Focused Retail Experience Associate

The TJX Companies, Inc.; Livonia (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Associate discount

401(k)

Credit union

Referral bonuses

Job summary

TJX Companies, Inc. is seeking a customer-focused retail associate in Livonia, MI. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment across TJ Maxx, Marshalls, HomeGoods, and more.

You will support daily store operations, promote credit and loyalty programs, and participate in safety and loss-prevention efforts while adhering to labor laws and company policies. Competitive benefits are available.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Initiates and participates in store recovery and maintains a safe environment.

Skills

Customer service

Communication

Flexibility

Job description

TJX Companies, Inc. is seeking a customer-focused retail associate in Livonia, MI. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment across TJ Maxx, Marshalls, HomeGoods, and more.

You will support daily store operations, promote credit and loyalty programs, and participate in safety and loss-prevention efforts while adhering to labor laws and company policies. Competitive benefits are available.