Customer-Focused Retail Associate — Merchandising

The TJX Companies, Inc.; Maple Grove (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. is hiring to deliver a highly satisfying customer experience in a fast-paced store environment in Maple Grove, MN. You will engage with customers, follow loss prevention standards, and support various store areas as needed.

We seek individuals with strong customer service, communication, and organizational skills who can multitask and adapt to changing directions. A positive attitude and reliability are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Flexibility

Job description

Marshalls at The TJX Companies, Inc. is hiring to deliver a highly satisfying customer experience in a fast-paced store environment in Maple Grove, MN. You will engage with customers, follow loss prevention standards, and support various store areas as needed.

We seek individuals with strong customer service, communication, and organizational skills who can multitask and adapt to changing directions. A positive attitude and reliability are essential for success in this role.