Customer-Focused Retail Associate | Lead Shifts

Daiso USA; Aurora (CO); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Daiso USA Store is looking for a Store Sales Associate to deliver outstanding customer service and help customers find what they need while maintaining a welcoming store environment.

As part of daily operations, you will handle transactions, keep merchandise organized, and assist with opening/closing duties. A positive attitude and strong communication are essential to success in this role.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and escalate of complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.

Skills

Excellent communication skills

Customer-focused mindset

Ability to multitask

Dependability

Education

High School Diploma, GED, or equivalent

Tools

Point-of-Sale systems

Job description

Daiso USA Store is looking for a Store Sales Associate to deliver outstanding customer service and help customers find what they need while maintaining a welcoming store environment.

As part of daily operations, you will handle transactions, keep merchandise organized, and assist with opening/closing duties. A positive attitude and strong communication are essential to success in this role.