Customer-Focused Retail Associate for Baby & Kids

Carter’s, Inc.; Williamsburg (VA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee discount (30% off)

Referral bonuses

Tuition-free GED/degree program

Mental health benefits

Job summary

Carter’s, Inc. in Williamsburg, VA is seeking a friendly Sales Associate to welcome customers, explain product features, and help families browse baby and kids clothing. This part-time role focuses on delivering outstanding service in a busy retail environment.

You’ll support omnichannel shopping, process transactions at the register, and assist with replenishment. Availability on weekends and holidays is expected; previous retail experience a plus.

Qualifications

• Strong customer service and engagement skills.
• Effective and professional verbal and written communication.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Job description

Carter’s, Inc. in Williamsburg, VA is seeking a friendly Sales Associate to welcome customers, explain product features, and help families browse baby and kids clothing. This part-time role focuses on delivering outstanding service in a busy retail environment.

You’ll support omnichannel shopping, process transactions at the register, and assist with replenishment. Availability on weekends and holidays is expected; previous retail experience a plus.