Customer-First Retail Associate — Baby & Kids

Carter's Inc.; Norfolk (VA); On-site; USD 28,000 - 34,000; Part time

Job summary

Carter's Inc. in Norfolk, Virginia is seeking a Sales Associate to provide exceptional customer service in a welcoming environment. This role involves greeting customers, assisting with product inquiries, and resolving issues in a busy retail setting. Ideal candidates should have a positive mindset, strong communication skills, and the ability to manage multiple tasks. Carter's is dedicated to diversity and equal opportunity and offers a supportive workplace culture for all team members.

Qualifications

• A positive, solutions-oriented mindset is preferred.
• Demonstrated customer service and engagement skills are required.
• Effective and professional verbal and written communication skills are essential.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product inquiries.
• Resolve issues proactively and manage multiple customers effectively.
• Assist with omnichannel needs to ensure positive shopping experiences.
• Execute point of sale transactions efficiently.
• Complete floor replenishment and manage store shipments.
• Communicate promotional events and the brand loyalty program to customers.
• Maintain a clean and safe store while minimizing loss.

Skills

Customer service skills

Positive mindset

Effective communication

Multi-tasking ability

Job description

Carter's Inc. in Norfolk, Virginia is seeking a Sales Associate to provide exceptional customer service in a welcoming environment. This role involves greeting customers, assisting with product inquiries, and resolving issues in a busy retail setting. Ideal candidates should have a positive mindset, strong communication skills, and the ability to manage multiple tasks. Carter's is dedicated to diversity and equal opportunity and offers a supportive workplace culture for all team members.