Customer Experience Specialist — Flexible Hours

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a store associate at our Marshalls location in Jacksonville, FL. You’ll contribute to a high-quality customer experience, maintain an organized sales floor, and support daily store operations.

Ideal candidates possess strong communication and multitasking abilities, and are willing to work a flexible schedule to meet business needs. Retail experience is preferred and valued in our team-oriented environment.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model and deliver excellent customer service
• Ring up purchases and returns accurately
• Promote credit and loyalty programs
• Maintain store cleanliness and organization
• Assist in merchandising and stock preparation
• Support loss prevention and safety procedures
• Participate in store recovery and maintenance tasks
• Collaborate with team and supervisors to meet store goals

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Job description

The TJX Companies, Inc. is seeking a store associate at our Marshalls location in Jacksonville, FL. You’ll contribute to a high-quality customer experience, maintain an organized sales floor, and support daily store operations.

Ideal candidates possess strong communication and multitasking abilities, and are willing to work a flexible schedule to meet business needs. Retail experience is preferred and valued in our team-oriented environment.