Customer-Focused Retail Associate: Discount & Growth

The TJX Companies, Inc.; Nicholasville (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

short/long term disability

paid holidays/vacation/sick

paid parental leave

Job summary

The TJX Companies, Inc. is seeking a Customer Experience Associate at HomeGoods in Nicholasville, KY. This role focuses on delivering a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store environment.

You may be cross-trained across store areas to support business needs. Responsibilities include handling customer purchases, promoting credit and loyalty programs, and upholding merchandising standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of multi-tasking and maintaining accuracy in a fast-paced environment.
• Strong communication and organizational skills with attention to detail.
• Able to lift heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Attention to detail

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a Customer Experience Associate at HomeGoods in Nicholasville, KY. This role focuses on delivering a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store environment.

You may be cross-trained across store areas to support business needs. Responsibilities include handling customer purchases, promoting credit and loyalty programs, and upholding merchandising standards.