Customer-Focused Retail Associate

Michaels Stores; Newport (KY); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Telemedicine services

Zusammenfassung

Michaels Stores in Newport, KY is seeking a friendly Store Associate who helps customers locate products, answers questions, and delivers a fast, accurate checkout experience. You will assist with truck unloads, stocking, planograms, and merchandise recovery while keeping the store well merchandised and in stock.

You may engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store.

Qualifikationen

• Retail or customer service experience preferred.
• Able to stand for long periods and lift boxes.
• Able to work nights, weekends, and early mornings.

Aufgaben

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout experience with cash handling to standards.
• Engage customers in rewards programs and private label credit card enrollments.
• Educate customers on VOC survey and omni-channel processes (BOPIS/SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain merchandise recovery and a well-merchandised, in-stock store.
• Support shrink and safety programs and SOP compliance.
• Interact positively with customers and be a role model for colleagues.

Kenntnisse

Customer service

Cash handling

Retail knowledge

Upselling

Tools

POS system

Jobbeschreibung

Michaels Stores in Newport, KY is seeking a friendly Store Associate who helps customers locate products, answers questions, and delivers a fast, accurate checkout experience. You will assist with truck unloads, stocking, planograms, and merchandise recovery while keeping the store well merchandised and in stock.

You may engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store.