Customer-Focused Retail Associate

Ross Stores; Manassas (VA); On-site; USD 27,000 - 35,000; Full time

Job summary

Ross Stores is seeking a Retail Associate in Manassas, Virginia. The Retail Associate plays a critical role in ensuring customers have a positive shopping experience by being friendly and professional, assisting customers with their needs, and maintaining store standards.

Responsibilities include creating a safe shopping environment, performing cleaning tasks, and managing merchandise flow. Candidates should have strong communication skills, an ability to perform basic math, and a commitment to customer service.

This role does not involve supervisory responsibilities and is focused on individual contributions to team goals.

Qualifications

• Effectively communicate with customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure a positive shopping experience for customers.
• Maintain a safe and secure shopping environment.
• Assist customers with merchandise and answer questions.
• Perform cleaning tasks and maintain store appearance.
• Expedite merchandise to the sales floor.

Skills

Communication

Customer Service

Mathematical Calculations

Job description

Ross Stores is seeking a Retail Associate in Manassas, Virginia. The Retail Associate plays a critical role in ensuring customers have a positive shopping experience by being friendly and professional, assisting customers with their needs, and maintaining store standards.

Responsibilities include creating a safe shopping environment, performing cleaning tasks, and managing merchandise flow. Candidates should have strong communication skills, an ability to perform basic math, and a commitment to customer service.

This role does not involve supervisory responsibilities and is focused on individual contributions to team goals.