Customer-Focused Retail Associate

ALDI USA; Harrisburg (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA is seeking a store associate in Harrisburg, NC to support merchandising, stocking, cashiering, and cleaning to uphold a premier shopping experience. Starting wage is $18.50 per hour with scheduled increases through Year 5, based on performance.

The role emphasizes strong customer service, accurate POS usage, and adherence to policies. Full-time benefits include health, 401(k), paid holidays, and generous leave options.

Qualifications

• Must provide prompt and courteous customer service.
• Ability to operate store equipment such as cash registers, floor scrubber, etc.
• Ability to follow ALDI policies and procedures.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the POS system to scan and process purchases and reports scanning issues.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes.
• Stocks shelves and displays neatly following merchandising planograms.
• Completes curbside pickup orders accurately and timely.
• Maintains zone and merchandising standards at all times.
• Assists management in achieving operational efficiency and loss goals.
• Supports a safe working environment by identifying hazards and maintaining equipment.

Skills

Customer service

Cash handling

Teamwork

Communication

Arithmetic

Attention to detail

Multi-tasking

Inventory procedures

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Pallet jacks

Cleaning equipment

Job description

ALDI USA is seeking a store associate in Harrisburg, NC to support merchandising, stocking, cashiering, and cleaning to uphold a premier shopping experience. Starting wage is $18.50 per hour with scheduled increases through Year 5, based on performance.

The role emphasizes strong customer service, accurate POS usage, and adherence to policies. Full-time benefits include health, 401(k), paid holidays, and generous leave options.