Personal Banker II: Consultative Sales & Banking Solutions

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar Bank, FSB is seeking a Personal Banker II to provide exceptional customer service and build lasting client relationships. The role involves discussing customer needs and recommending tailored banking products such as checking and savings accounts, credit cards, loans, and digital banking solutions.

You will participate in a comprehensive retail training program to develop consultative sales skills, ensuring you can make informed recommendations that enhance the customer experience and

Qualifications

• High school diploma or GED required.
• College degree or 1 year of outstanding customer service and sales experience required.

Responsibilities

• Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
• Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Perform teller transactions and other routine operational tasks, adhering to established branch operational processes and procedures.
• Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.

Skills

Customer service

Sales ability

Communication

Cash handling

Arithmetic skills

Computer literacy

Product knowledge

Professionalism

Education

High school diploma/GED

College degree

Job description

Dollar Bank, FSB is seeking a Personal Banker II to provide exceptional customer service and build lasting client relationships. The role involves discussing customer needs and recommending tailored banking products such as checking and savings accounts, credit cards, loans, and digital banking solutions.

You will participate in a comprehensive retail training program to develop consultative sales skills, ensuring you can make informed recommendations that enhance the customer experience and