Customer-Focused Library Assistant (Part-Time)

Kitsap Regional Library; Bremerton (WA); On-site; USD 28,000 - 30,000; Part time

Job summary

Kitsap Regional Library on Bainbridge Island seeks a friendly Library Assistant to deliver excellent customer service and handle circulation tasks. You will staff the desk, check materials in and out, issue library cards, and assist with fines and patron accounts.

The role involves assisting patrons, supporting periodicals processing, and helping with displays and programs as part of a collaborative team. Part-time, 25 hours/week with weekends/evenings.

Qualifications

• High school diploma or GED or equivalent.
• One year of experience in a customer service environment.
• Ability to perform basic math and manage financial procedures related to fines and payments.
• Ability to operate library technology and patron accounts.

Responsibilities

• Staff the circulation desk and check in/out materials.
• Issue library cards and assist with patron accounts.
• Answer phones, emails, and assist patrons with questions.
• Support with processing shipments, holds, and book drops.
• Assist with promotions and displays and support branch operations.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Attention to detail

Patron accounts handling

Education

High school diploma or GED

Tools

ILS system

Job description

Kitsap Regional Library on Bainbridge Island seeks a friendly Library Assistant to deliver excellent customer service and handle circulation tasks. You will staff the desk, check materials in and out, issue library cards, and assist with fines and patron accounts.

The role involves assisting patrons, supporting periodicals processing, and helping with displays and programs as part of a collaborative team. Part-time, 25 hours/week with weekends/evenings.