Customer-Focused Insurance Office Associate — Growth & PTO

Josh Hanna - State Farm Agent; Crowley (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth potential within agency

Job summary

Josh Hanna - State Farm Agent in Texas is seeking a customer-focused team member to support daily office operations and help educate clients about insurance options. You will respond to inquiries, follow up with customers, and work toward delivering excellent service in a fast-paced environment.

This role offers hourly pay, paid time off, and growth potential within the agency. Licensing requirements may apply as part of the delivery of State Farm services.

Qualifications

• Excellent communication skills in writing, speaking, and listening.
• Self-motivated and able to work independently.
• Detail oriented with accuracy in handling data and inquiries.
• Proactive in solving customer problems and billing questions.
• Commitment to delivering quality customer service.
• Ability to work well in a team environment.
• Ability to relate to customers and build trust.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, coverages, changes, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Customer relations

Education

Job description

Josh Hanna - State Farm Agent in Texas is seeking a customer-focused team member to support daily office operations and help educate clients about insurance options. You will respond to inquiries, follow up with customers, and work toward delivering excellent service in a fast-paced environment.

This role offers hourly pay, paid time off, and growth potential within the agency. Licensing requirements may apply as part of the delivery of State Farm services.