Client Services Receptionist - Insurance Office

Josh Hanna - State Farm Insurance Agent; Crowley (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Hourly pay

Paid time off (vacation and personal/s

Valuable experience

Growth potential/Advancement within my

Job summary

Josh Hanna - State Farm Insurance Agent is seeking a customer-focused team member to help build relationships and provide service on insurance products in Texas. You will respond to inquiries, assist with policy changes, filings, and billing questions while learning the products and services offered by State Farm.

This role emphasizes excellent communication, teamwork, proactive problem solving, and the ability to obtain required Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and dedicated to customer service.
• Ability to work in a team environment and relate to customers.
• Property & Casualty license (must be able to obtain).
• Life & Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication skills

Team player

Licensing: P&C & Life Health (obtain)

Job description

Josh Hanna - State Farm Insurance Agent is seeking a customer-focused team member to help build relationships and provide service on insurance products in Texas. You will respond to inquiries, assist with policy changes, filings, and billing questions while learning the products and services offered by State Farm.

This role emphasizes excellent communication, teamwork, proactive problem solving, and the ability to obtain required Property & Casualty and Life & Health licenses.