Customer-Focused Insurance Assistant | Growth & PTO

Carlos Munoz - State Farm Agent; Nevada (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Growth potential

Job summary

Carlos Munoz - State Farm Agent is seeking a highly customer-focused individual to join as an Agent Team Member. You will build and maintain strong customer relationships, assist with insurance inquiries, and help educate clients on available policy options.

The role emphasizes proactive service, teamwork, and readiness to obtain the required Property and Casualty license. Join a growth-oriented agency with opportunities for advancement.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Detail oriented and dedicated to customer service.
• Ability to work in a team environment and relate to customers.
• Property and Casualty license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Communication (verbal)

Job description

Carlos Munoz - State Farm Agent is seeking a highly customer-focused individual to join as an Agent Team Member. You will build and maintain strong customer relationships, assist with insurance inquiries, and help educate clients on available policy options.

The role emphasizes proactive service, teamwork, and readiness to obtain the required Property and Casualty license. Join a growth-oriented agency with opportunities for advancement.