Customer-Focused Front End Cashier

Food Lion; Quinton (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service at the checkout and service desk. You will greet customers, scan orders, handle payments and assist with bagging while maintaining store standards.

You will follow cash handling procedures, help customers with bags and provide safe, accurate service. This role requires a neat appearance in Food Lion uniform and the ability to perform multiple tasks efficiently.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain alertness and calls for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Follow procedures and performs overrides.
• Adhere to all company guidelines, policies and standard practices.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Learn quickly

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service at the checkout and service desk. You will greet customers, scan orders, handle payments and assist with bagging while maintaining store standards.

You will follow cash handling procedures, help customers with bags and provide safe, accurate service. This role requires a neat appearance in Food Lion uniform and the ability to perform multiple tasks efficiently.