Customer Delivery Driver & Brand Ambassador

Kroger Delivery; Romulus (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Kroger Delivery is hiring for a delivery driver in the Romulus, MI area. You will provide excellent customer service, act as a brand ambassador for Kroger's Seamless Experience, and ensure on-time delivery while maintaining professionalism.

You will drive company vehicles, follow driving standards, document deliveries, and communicate changes to customers as needed. The role emphasizes safety, product handling, and adherence to food safety guidelines.

Qualifications

• Valid driver's license required; chauffeur license preferred per postings.
• 2000 characters max allowed for this field.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Ensure a high degree of professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and in accordance to Kroger's driving standards.
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur.
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards.
• Control and maintain an accurate record of customer deliveries.
• Assist fellow drivers that may encounter difficulties while out delivering.
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations.
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor.
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor.
• Operate company provided technology devices for mapping and customer interaction.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Excellent communication

Customer service

Valid driver's license

Chauffeur license

Ability to lift up to 50 lbs

Good driving record

21+ years old

DOT medical exam

Job description

Kroger Delivery is hiring for a delivery driver in the Romulus, MI area. You will provide excellent customer service, act as a brand ambassador for Kroger's Seamless Experience, and ensure on-time delivery while maintaining professionalism.

You will drive company vehicles, follow driving standards, document deliveries, and communicate changes to customers as needed. The role emphasizes safety, product handling, and adherence to food safety guidelines.