Customer-Focused Crew Member — Flexible Hours

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Mohegan Sun seeks a Crew Member to deliver outstanding customer service in a fast-paced casino environment. You will greet guests, maintain cleanliness, process POS transactions, and uphold Jersey Mike's standards for food prep and safety.

Responsibilities include handling cash, assisting guests, operating kitchen equipment, and supporting team with flexible hours. High school diploma or equivalent required; training includes Fire and Safety and alcohol awareness.

Qualifications

• High school diploma or equivalent is required/preferred.
• Experience in guest service and handling cash is a plus.
• Familiarity with food safety guidelines is desirable.

Responsibilities

• Greets guests and provides outstanding service in a friendly environment.
• Processes POS transactions accurately and follows cash handling procedures.
• Maintains cleanliness of floors, tables, counters, and restrooms.
• Responds to guest concerns and communicates with management.
• Slices product and prepares according to Jersey Mike's standards.
• Operates equipment necessary to perform the job.
• Adheres to Jersey Mike's uniform and grooming standards.
• Answers phones according to standards and maintains menu knowledge.
• Follows food safety and sanitation guidelines and cleans kitchen appliances.

Skills

Customer service

Cash handling

Food safety

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Mohegan Sun seeks a Crew Member to deliver outstanding customer service in a fast-paced casino environment. You will greet guests, maintain cleanliness, process POS transactions, and uphold Jersey Mike's standards for food prep and safety.

Responsibilities include handling cash, assisting guests, operating kitchen equipment, and supporting team with flexible hours. High school diploma or equivalent required; training includes Fire and Safety and alcohol awareness.