Crew Member - Jersey Mike's

Mohegan Sun; Connecticut; Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Mohegan Sun’s Jersey Mike’s is seeking a Crew Member to deliver outstanding guest service in Uncasville, CT. The role emphasizes friendly engagement, accurate cash handling, and efficient food preparation in a casino setting.

Responsibilities include greeting guests, processing transactions, maintaining cleanliness, and following Jersey Mike’s standards while working varied shifts.

Qualifications

• Customer service mindset and engaging, energetic demeanor.
• Accurate cash handling and ability to process POS transactions.
• Knowledge of Jersey Mike’s standards for food safety and sanitation.
• Ability to read and follow recipes and maintain cleanliness.
• Stand for extended periods and lift up to 30 lbs.

Responsabilités

• Greet guests and deliver outstanding service in a fast-paced environment.
• Process sales accurately, adhere to cash handling procedures.
• Maintain cleanliness of floors, tables, counters and restrooms.
• Slice product and prepare according to Jersey Mike’s standards.
• Answer phones and maintain awareness of menu items.

Connaissances

Customer service

Cash handling

POS transactions

Food safety

Food preparation

Communication

Formation

High school diploma or equivalent

Outils

POS terminal

Description du poste

## Crew Member - Jersey Mike'sApply: Uncasville, CT: Part time: Posted Today: R-13536**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for maintaining outstanding customer service as per company standards as well as processing sales quickly, accurately and efficiently. A Crew Member is required to be a bright, sincere, engaging, and energetic individual with a passion for exceptional customer service above and beyond that of other restaurants. The Crew Member must also possess the ability to maintain order and provide high quality food quickly.**Primary Duties and Responsibilities****:** includes but not limited to:* Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, exemplary product knowledge and all other aspects of guest service* Processes POS transactions accurately and adheres to proper cash handling procedures* Maintains cleanliness of floors, tables, counters, and restrooms at all times* Responds appropriately to guest concerns and communicates to management* Slices product and prepares recipe according to Jersey Mike’s standards* Operates all equipment necessary to perform the job* Abides by the established Jersey Mike’s uniform and grooming standards* Answers phones according to standards* Maintains an awareness of all menu items* Adheres to food safety and sanitation guidelines* Cleans and maintain kitchen appliances such as, but not limited to, griddles and slicers**Secondary Duties and Responsibilities:*** Additional duties as assigned**Minimum Education and Qualifications:*** High school diploma or equivalent**Competencies:** Incumbent will master the following competencies while in this position: * Ability to read, count, and write to accurately complete all documentation and process payment transactions* Ability to use knives, slicing equipment and other food preparation equipment safely* Ability to respond in emergency situations to avoid imminent dangers to self and others* Ability to read and follow recipes in the manner in which they are written**Training Requirements:*** Fire and Safety training* SMART alcohol awareness* Successful completion of Jersey Mike’s portal training**Physical Demands and Work Environment:*** Must be able to work in a casino environment with possible exposure to secondhand smoke* Must be able to stand for extended periods of time* Must be able to lift up to 30 lbs.* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.Work Shift:Regular