Guest Experience Crew Member — Flexible Hours

Jersey Mike's; Hoffman Estates (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Professional Development

Job summary

Jersey Mike’s in Hoffman Estates, IL is seeking Crew Members to deliver fresh experiences through friendly service and quality food preparation. The role may involve front-of-house or back-of-house tasks depending on daily needs, with a focus on teamwork and guest satisfaction.

Responsibilities include preparing subs to standard, maintaining food safety, operating POS systems, and keeping the work area clean and organized.

Qualifications

• Restaurant or customer service experience preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Provide friendly, engaging, and efficient service to guests in person and over the phone.
• Prepare food according to company standards, including slicing meats and cheeses, assembling subs, and preparing fresh ingredients.
• Maintain food safety, sanitation, and cleanliness standards at all times.
• Operate kitchen equipment and point-of-sale systems as trained.
• Maintain a clean, organized, and inviting work environment.
• Work collaboratively with team members to ensure efficient operations.
• Assist with prep work, restocking, and cleaning tasks.
• Adapt to varying responsibilities during shifts based on business needs.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Jersey Mike’s in Hoffman Estates, IL is seeking Crew Members to deliver fresh experiences through friendly service and quality food preparation. The role may involve front-of-house or back-of-house tasks depending on daily needs, with a focus on teamwork and guest satisfaction.

Responsibilities include preparing subs to standard, maintaining food safety, operating POS systems, and keeping the work area clean and organized.