Guest-Focused Crew Member – Fast, Friendly Casino Dining

Mohegan Sun; Montville (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Mohegan Sun is seeking a Crew Member for Jersey Mike’s located in the casino. The role emphasizes outstanding customer service, fast and accurate sales, and maintaining high quality food preparation in a busy environment.

You will greet guests, handle POS transactions, keep areas clean, and ensure compliance with food safety standards while following Jersey Mike’s brand guidelines and uniform requirements.

Qualifications

• Ability to read, count, and write to accurately complete all documentation and process payment transactions
• Ability to use knives, slicing equipment and other food preparation equipment safely
• Ability to respond in emergency situations to avoid imminent dangers to self and others
• Ability to read and follow recipes in the manner in which they are written

Responsibilities

• Maintains outstanding customer service and a friendly environment
• Processes POS transactions accurately and adheres to cash handling procedures
• Keeps floors, tables, counters, and restrooms clean
• Responds to guest concerns and communicates with management
• Slices product and prepares recipes per Jersey Mike’s standards
• Operates equipment needed for the job
• Follows Jersey Mike’s uniform and grooming standards
• Answers phones per standards
• Maintains knowledge of menu items
• Follows food safety and sanitation guidelines
• Cleans and maintains kitchen appliances

Skills

Customer service

Cash handling

Food prep

Team player

Communication

Education

High school diploma

Job description

Mohegan Sun is seeking a Crew Member for Jersey Mike’s located in the casino. The role emphasizes outstanding customer service, fast and accurate sales, and maintaining high quality food preparation in a busy environment.

You will greet guests, handle POS transactions, keep areas clean, and ensure compliance with food safety standards while following Jersey Mike’s brand guidelines and uniform requirements.