Customer-Focused Convenience Team Member (Flexible Shifts)

Loop Neighborhood; Aliso Viejo (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fuel discount program (0.10–0.40 per-g

6–3 year tenure fuel perk

MAX 20 gallons weekly cap

Job summary

West Coast Convenience, the parent company of Loop Neighborhood Market, is seeking Team Members for all three shifts (full-time and part-time) across California. Join us to help operate the station, assist customers, stock shelves, and deliver best-in-class service.

We value People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. Flexible scheduling, English communication, basic math, and the ability to lift up to 50 pounds are required.

Qualifications

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are changes or items affecting operations.
• Ability to read, understand, and write in the English language.
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required).
• Can lift up to 50 pounds.
• Ability to climb ladders as needed.
• Ability to remain calm and respond to emergencies according to policies and procedures.
• Tolerate exposure to gasoline fumes and cleaning products.
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station).

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted quickly.
• Stocking products on shelves and keeping the store clean and professional at all times.
• Providing prompt, efficient and courteous customer service to store customers, vendors, and staff.
• Maintaining a clean, customer-friendly environment in the store and surrounding property.
• Troubleshooting and resolving car wash related issues as needed.
• Preparing shift reports as per company guidelines.
• Crossing and upselling store products to increase store sales.
• Escalating high-priority issues to the manager.
• Performing additional duties as assigned.

Skills

Flexible schedule

Verbal & written communication

English literacy

Basic math

Age verification

Lift 50 lbs

Ladder access

Calm under pressure

Gasoline fumes tolerance

Varied temperatures

Job description

West Coast Convenience, the parent company of Loop Neighborhood Market, is seeking Team Members for all three shifts (full-time and part-time) across California. Join us to help operate the station, assist customers, stock shelves, and deliver best-in-class service.

We value People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. Flexible scheduling, English communication, basic math, and the ability to lift up to 50 pounds are required.