Customer-Focused Cleaning & Sanitation Associate

Pacific West Site Services, Inc.; Knoxville (TN); On-site; USD 22,000 - 23,000; Full time

Job summary

Pacific West Site Services, Inc. seeks a Customer Service Rep to ensure cleanliness and sanitation across assigned sites. You will perform janitorial duties, operate motorized cleaning equipment, and maintain daily upkeep while following safety policies and procedures.

Strong communication with supervisors, co-workers, and customers is essential to provide quality service. The role may require driving to multiple locations as needed, adherence to PPE, and a professional appearance.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred; or equivalent combination of education and experience.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazards to supervisor.
• Comply with safety rules, policies, and procedures.
• Work as part of a team with other employees.
• Perform repetitive tasks.
• Maintain a clean work area.
• Follow all protocols, company procedures, policies, and rules.
• Take direction and respond to supervision.
• Interact professionally with lead, supervisor, co-workers, managers, and customers.
• Fill in during staff shortage.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Driving to various work locations may be necessary.

Skills

Bilingual

Reading procedures

Verbal communication

Written communication

Team collaboration

Job description

Pacific West Site Services, Inc. seeks a Customer Service Rep to ensure cleanliness and sanitation across assigned sites. You will perform janitorial duties, operate motorized cleaning equipment, and maintain daily upkeep while following safety policies and procedures.

Strong communication with supervisors, co-workers, and customers is essential to provide quality service. The role may require driving to multiple locations as needed, adherence to PPE, and a professional appearance.