Customer-Focused Cashier & Store Experience Lead

Goodwill of the San Francisco Bay; Burlingame (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental & vision insurance

Retirement fund

Professional development training

Commuter benefits

Flexible healthcare spending account

Mental health + wellbeing EAP

Positive, growth-oriented environment

Job summary

Goodwill of the San Francisco Bay is seeking a store team member to lead an excellent customer and brand experience, handling POS transactions and assisting in maintaining sales floor standards in Burlingame, CA.

The role emphasizes accurate cash handling, friendly customer interactions, and adherence to safety and cleanliness standards. Training and opportunities for professional development are provided.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and math aptitude preferred.
• Ability to communicate effectively in English (verbal and written).

Responsibilities

• Performs POS responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods and assists on-site leadership as needed.
• Completes closing procedures and maintains attendance.
• Greets customers and thanks them as they exit.
• Maintains sales floor standards and stocks merchandise.
• Uses phones and paging systems for announcements.
• Maintains a clean and safe environment.
• Adheres to Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, Innovation.

Skills

Excellent customer service

Excellent math skills

English communication

Education

High School education or equivalent

Job description

Goodwill of the San Francisco Bay is seeking a store team member to lead an excellent customer and brand experience, handling POS transactions and assisting in maintaining sales floor standards in Burlingame, CA.

The role emphasizes accurate cash handling, friendly customer interactions, and adherence to safety and cleanliness standards. Training and opportunities for professional development are provided.