Customer Experience Cashier & Front-Store Team Member

Goodwill of the San Francisco Bay; San Mateo (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

medical, dental & vision insurance

retirement fund

professional development training

commuter benefits

flexible healthcare spending account

mental health + wellbeing employee ass

Résumé du poste

Goodwill of the San Francisco Bay facilitates a store team role in San Mateo, focusing on delivering a welcoming customer and brand experience, running registers, and upholding sales floor standards to promote sales.

The position emphasizes strong customer service, basic math, and English communication, with responsibilities including greeting customers, processing payments, and maintaining a clean, safe environment while modeling Goodwill core values.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsabilités

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Connaissances

Excellent customer service

Excellent math

Formation

High School education or equivalent

Description du poste

Goodwill of the San Francisco Bay facilitates a store team role in San Mateo, focusing on delivering a welcoming customer and brand experience, running registers, and upholding sales floor standards to promote sales.

The position emphasizes strong customer service, basic math, and English communication, with responsibilities including greeting customers, processing payments, and maintaining a clean, safe environment while modeling Goodwill core values.