Customer-First Cashier & POS Specialist

GOODWILL OF THE SAN FRANCISCO BAY; Pittsburg (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement fund

Professional development training

Commuter benefits

Flexible healthcare spending account

Mental health & wellbeing program

Job summary

Goodwill of the San Francisco Bay in Pittsburg, CA is seeking a team member to deliver an excellent customer and brand experience. You will run registers, process a variety of customer transactions including complex sales and returns, and help maintain sales floor standards.

This role emphasizes teamwork, accurate cash handling, and delivering our core values as you support shoppers and donors daily.

Qualifications

• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions in English (verbal and written).

Responsibilities

• Performs POS responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes prices of goods via merchandise type or with on-site leader help.
• Completes closing procedures as needed.
• Greets customers and thanks them as they leave.
• Maintains sales floor per floorwork and PPM standards.
• Uses phones and paging systems for announcements.
• Processes complex sales including deletes and customer returns.

Skills

Customer service

Math skills

English communication

Tools

POS system

Job description

Goodwill of the San Francisco Bay in Pittsburg, CA is seeking a team member to deliver an excellent customer and brand experience. You will run registers, process a variety of customer transactions including complex sales and returns, and help maintain sales floor standards.

This role emphasizes teamwork, accurate cash handling, and delivering our core values as you support shoppers and donors daily.