Customer-Focused Cashier & POS Specialist

Floor & Decor Holdings Inc.; Cedar Park (TX); On-site; USD 41,405,000 - 56,019,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Insurance plans

Paid time off

Job summary

Floor & Decor Holdings Inc. in Cedar Park, Texas is hiring for a Cashier (Customer Service Associate). You will be the first and last interaction with customers, greeting shoppers, processing checkouts, handling returns, and ensuring an exceptional experience.

Base pay starts at $17.00 per hour with higher starting pay based on experience. Both full-time and part-time positions are available, and candidates should be friendly, enthusiastic, honest and reliable.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Math skills

Job description

Floor & Decor Holdings Inc. in Cedar Park, Texas is hiring for a Cashier (Customer Service Associate). You will be the first and last interaction with customers, greeting shoppers, processing checkouts, handling returns, and ensuring an exceptional experience.

Base pay starts at $17.00 per hour with higher starting pay based on experience. Both full-time and part-time positions are available, and candidates should be friendly, enthusiastic, honest and reliable.