Customer-Focused Cashier & Front-End Specialist

Whole Foods Market; Edgewater (NJ); Vor Ort; USD 26.000 - 35.000; Vollzeit

Benefits dieser Stelle

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Zusammenfassung

Whole Foods Market in Edgewater, NJ, is seeking a friendly Customer Service & E-Commerce Team Member to assist customers at check-out, handle all cash register functions, bag groceries, and support the customer service desk. You will help maintain attractive displays and ensure adherence to store SOPs while supporting WFM programs and safety regulations.

The role emphasizes courteous service, teamwork, and the ability to work a flexible schedule, including nights and weekends.

Qualifikationen

• No prior retail experience required.
• Ability to lift up to 50 pounds.
• Flexible schedule, including nights, weekends, and holidays.
• Excellent customer service orientation.

Aufgaben

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store or company leadership.
• US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Kenntnisse

Patience

Math skills

Communication

Team player

Jobbeschreibung

Whole Foods Market in Edgewater, NJ, is seeking a friendly Customer Service & E-Commerce Team Member to assist customers at check-out, handle all cash register functions, bag groceries, and support the customer service desk. You will help maintain attractive displays and ensure adherence to store SOPs while supporting WFM programs and safety regulations.

The role emphasizes courteous service, teamwork, and the ability to work a flexible schedule, including nights and weekends.