Customer-Focused Cashier & Front-End Coach

The Home Depot; Phoenix (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot in Phoenix, AZ is seeking a Head Cashier to lead the front-end team and ensure fast, friendly service for every customer. You will oversee checkout areas, answer price questions, and help coach new cashiers.

This role focuses on accuracy, policy adherence, and risk reduction while identifying selling opportunities and maintaining a safe Self-Checkout area. Prior cashier experience is preferred.

Qualifications

• Head Cashier position requires 1+ years of cashier experience.
• Focus on customer service and accuracy.
• Supervisory traits and coaching abilities.

Responsibilities

• Oversee checkout and Self-Checkout areas.
• Provide fast, friendly, accurate service to customers.
• Coach and train Front End Associates; participate in training of new cashiers.
• Escalate issues and assist in maintaining policy adherence and shrink control.

Skills

Cashier experience

Customer service

Training staff

Job description

The Home Depot in Phoenix, AZ is seeking a Head Cashier to lead the front-end team and ensure fast, friendly service for every customer. You will oversee checkout areas, answer price questions, and help coach new cashiers.

This role focuses on accuracy, policy adherence, and risk reduction while identifying selling opportunities and maintaining a safe Self-Checkout area. Prior cashier experience is preferred.