Cashier & Front-End Coach (Customer Service)

The Home Depot; Berlin (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot is seeking a Head Cashier in the United States to lead front-end operations, ensuring fast, friendly, accurate and safe service at the register and the Self-Checkout area. You will coordinate cashiers, assist in processing transactions and monitor policy compliance to minimize shrink.

The role involves coaching and training Front End Associates, expediting price checks, and approving markdowns on mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool

Qualifications

• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Responsibilities

• Cashiers process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area.
• Provide customers with fast, friendly, accurate and safe service and identify selling opportunities.
• Assist in supervision, coaching and training of other Front End Associates and participate in training of new Cashiers.
• Escalate customer issues and assist with price checks, approvals of POS transactions and markdowns as needed.

Job description

The Home Depot is seeking a Head Cashier in the United States to lead front-end operations, ensuring fast, friendly, accurate and safe service at the register and the Self-Checkout area. You will coordinate cashiers, assist in processing transactions and monitor policy compliance to minimize shrink.

The role involves coaching and training Front End Associates, expediting price checks, and approving markdowns on mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool