Customer-Focused Cashier: Fast, Friendly & Team-Driven

Coulee Hardware; Herrington (WI); On-site; USD 19,286 - 26,174; Full time

Job summary

Coulee Hardware is seeking a cashier to operate the checkout counter and assist customers with inquiries. You will be the first point of contact in our store, creating a welcoming experience and handling transactions accurately.

Responsibilities include greeting customers, answering questions about merchandise and location, processing transactions, maintaining a clean front end, and promoting loyalty programs. Flexibility for weekends and holidays is required. Compensation: $16.66 per hour.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Coulee Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Team player

Math & cash handling

Merchandise knowledge

Multi-tasking

Weekend/holiday shifts

Communication skills

POS system proficiency

Tools

MS Word

PowerPoint

Job description

Coulee Hardware is seeking a cashier to operate the checkout counter and assist customers with inquiries. You will be the first point of contact in our store, creating a welcoming experience and handling transactions accurately.

Responsibilities include greeting customers, answering questions about merchandise and location, processing transactions, maintaining a clean front end, and promoting loyalty programs. Flexibility for weekends and holidays is required. Compensation: $16.66 per hour.