Customer-First Hardware Sales Associate

Coulee Hardware; Herrington (WI); On-site; USD 22,427 - 25,485; Part time

Job summary

Coulee Hardware is seeking a friendly sales associate to provide outstanding customer service, assist customers in person and by phone, and help them complete projects with knowledgeable product recommendations.

You will maintain a clean, organized sales floor, support promotions, and help with inventory and merchandising. A cooperative, team-focused attitude and willingness to learn are essential for this role.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add‑on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customers’ vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Product knowledge

Organizational skills

Sales techniques

Communication skills

Lifting up to 80 lbs

Flexible schedule

Job description

Coulee Hardware is seeking a friendly sales associate to provide outstanding customer service, assist customers in person and by phone, and help them complete projects with knowledgeable product recommendations.

You will maintain a clean, organized sales floor, support promotions, and help with inventory and merchandising. A cooperative, team-focused attitude and willingness to learn are essential for this role.