Cashier

Coulee Hardware; Herrington (WI); On-site; USD 19,286 - 26,174; Full time

Job summary

Coulee Hardware is seeking a cashier to operate the checkout counter and assist customers with inquiries. You will be the first point of contact in our store, creating a welcoming experience and handling transactions accurately.

Responsibilities include greeting customers, answering questions about merchandise and location, processing transactions, maintaining a clean front end, and promoting loyalty programs. Flexibility for weekends and holidays is required. Compensation: $16.66 per hour.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Coulee Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Team player

Math & cash handling

Merchandise knowledge

Multi-tasking

Weekend/holiday shifts

Communication skills

POS system proficiency

Tools

MS Word

PowerPoint

Job description

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

At Coulee Hardware, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression, every time. A cashier’s job will include but is not limited to, the following responsibilities.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Coulee Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.
• Able to lift and handle products of varying weight as needed to carry out cashier duties.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.

Goals

• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Boost overall sales by promoting the store’s loyalty program and add-on sales.

Compensation: $16.66 per hour

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.