Customer-Focused Business Office Associate

CarMax Business Services; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Lancaster is looking for a dedicated Business Office Associate to support sales and customer service operations. This role requires providing exceptional service, managing cash functions, and processing paperwork related to vehicle sales and auctions. The ideal candidate will have strong organizational and communication skills, alongside the ability to handle multiple tasks effectively. Work involves regular interaction with customers and teamwork with various store departments. A pleasant work environment but with various distractions is expected.

Qualifications

• Ability to prioritize and manage time effectively.
• Strong communication skills for interacting with customers and coworkers.
• Understanding of numeric filing systems.

Responsibilities

• Assist store personnel with daily functions and customer service.
• Process paperwork related to automobile sales and auction transactions.
• Manage cash handling, including preparing deposits and handling a safe.

Skills

Customer service

Organizational skills

Intermediate PC skills

Multi-tasking

Tools

Microsoft Excel

Job description

CarMax Business Services in Lancaster is looking for a dedicated Business Office Associate to support sales and customer service operations. This role requires providing exceptional service, managing cash functions, and processing paperwork related to vehicle sales and auctions. The ideal candidate will have strong organizational and communication skills, alongside the ability to handle multiple tasks effectively. Work involves regular interaction with customers and teamwork with various store departments. A pleasant work environment but with various distractions is expected.