Customer-Focused Banking Teller

Century Bank; Lucedale (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Century Bank in Lucedale, MS seeks a teller to provide exceptional customer service and support financial wellness for customers. You will handle deposits, verify cash, balance drawers, and issue payments, while ensuring compliance with banking regulations.

The role requires accurate cash handling, strong communication, and familiarity with bank products. A team-oriented approach and reliable customer interaction skills are essential.

Qualifications

• Graduation from high school or equivalent GED.
• Cash handling experience is preferred.
• Excellent communication skills both verbal and written.
• Knowledge of the structure and content of the English language including spelling and grammar.
• Excellent computer and keyboard skills.
• Good organizational skills.

Responsibilities

• Receive checking and saving deposits: verify cash and endorsements, receive proper identification for cash back and issue deposit receipts.
• Cash checks: verify endorsement, receive proper identification, and ensure validity.
• Accept loan payments: verify payment amount and issue receipts.
• Balance drawer daily, including periodic batching of cashed checks; investigate and resolve out-of-balance conditions.
• Issue personal money orders and cashier’s checks.
• Examine checks deposited and determine proper funds availability based on regulation requirements.
• Buy and sell currency from the vault as necessary, ensuring teller drawer cash limits are not exceeded.
• Responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Ensure bank is in compliance with federal banking regulations including Bank Secrecy Act, OFAC, CRA, ADA, Right to Financial Privacy Act, GLBA, Federal Reserve’s regulations, and Teller roles and responsibilities.
• Knowledge and understanding of all Bank products and services.
• Ensure teller station is properly supplied.
• Answer phones and respond to emails.
• Must be individually driven and motivated to work as a team to achieve branch goals.
• Must be able to communicate effectively with customers during difficult situations.
• Follow all bank policies and procedures.
• Greet and assist customers.
• Balance teller drawer on a consistent basis.
• Performs other duties as assigned.

Skills

Cash handling

Communication skills

Computer skills

Organizational skills

Education

High school diploma or GED

Job description

Century Bank in Lucedale, MS seeks a teller to provide exceptional customer service and support financial wellness for customers. You will handle deposits, verify cash, balance drawers, and issue payments, while ensuring compliance with banking regulations.

The role requires accurate cash handling, strong communication, and familiarity with bank products. A team-oriented approach and reliable customer interaction skills are essential.