Customer-Focused Bank Teller | Precise Transactions

Community First Bank; Loreauville (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

Community First Bank in Loreauville is seeking a Bank Teller to provide exceptional customer service and accurate transaction processing. You will handle deposits, withdrawals, cash handling, problem resolution, and promote bank products while maintaining confidentiality and compliance with bank policies.

The role requires punctuality and ability to work rotating Saturday schedules. The position involves fast-paced customer interactions and attention to detail, with opportunities to learn and

Qualifications

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
• Mathematical skills.
• Strong communication & organizational skills.
• Detail oriented, high degree of accuracy.
• Competence with computers, telephone, 10-key calculator and other office machinery.
• Ability to work in a fast-paced environment & under pressure as needed.
• The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.

Responsibilities

• Accept retail and/or commercial deposits, loan payments, credit card payments, process checking and savings account withdrawals.
• Cash Checks
• Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
• Balance cash drawer in accordance with Bank procedures and regulations.
• Process credit card cash advances.
• Assist in ordering, receiving, verifying, and distributing cash.
• Answer customer inquiries and refer customers to the proper personnel for issues that cannot be resolved at the teller line.
• Provide additional products including Official Checks, Money Orders and redemption of savings bonds
• May be responsible for bank opening and/or closing.
• Maintains the highest level of confidentiality with all information obtained.
• Promotes the bank’s products and services.
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
• Meet expectations for attendance & punctuality.
• Contribute to the fulfillment of department and company objectives and goals.
• Comply with all department and company policies, procedures and regulations.
• Other duties as assigned.

Skills

Excellent customer service

Mathematical skills

Strong communication

Detail oriented

Computer literacy

Fast-paced environment

Decision making

Tools

10-key calculator

Office machinery

Job description

Community First Bank in Loreauville is seeking a Bank Teller to provide exceptional customer service and accurate transaction processing. You will handle deposits, withdrawals, cash handling, problem resolution, and promote bank products while maintaining confidentiality and compliance with bank policies.

The role requires punctuality and ability to work rotating Saturday schedules. The position involves fast-paced customer interactions and attention to detail, with opportunities to learn and