Customer-Centric Teller: Cash, Service & Compliance

United Bank of Southwest Alabama & Northwest Florida; Daphne (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

United Bank of Southwest Alabama & Northwest Florida seeks a customer-focused teller to deliver outstanding service and accurate cash handling. You will process deposits and withdrawals, verify endorsements, and ensure regulatory compliance while maintaining a balanced cash drawer.

This role emphasizes personalized discussions and referrals to appropriate banking products. The position requires strong service orientation, attention to security, and the ability to work within bank standards to

Qualifications

• Experience handling cash securely and accurately.
• Strong customer service mindset with the ability to identify needs.
• Ability to refer customers to appropriate products and services.
• Knowledge of fraud indicators and proper security practices.
• Familiarity with banking regulations and the Bank Secrecy Act.

Responsibilities

• Build and grow customer relationships through personalized, high-service interactions.
• Identify customer needs and make referrals to appropriate bank products and services.
• Process customer transactions including deposits, withdrawals, and check cashing with accuracy.
• Safeguard bank assets and maintain security of the working environment during transactions.
• Balance cash drawer and handle cash with precision and accountability.
• Assist with account maintenance requests and research customer inquiries.
• Maintain knowledge of bank processes, products, and services offered.

Skills

Cash handling

Customer service

Referrals sales

Fraud detection

Compliance

Job description

United Bank of Southwest Alabama & Northwest Florida seeks a customer-focused teller to deliver outstanding service and accurate cash handling. You will process deposits and withdrawals, verify endorsements, and ensure regulatory compliance while maintaining a balanced cash drawer.

This role emphasizes personalized discussions and referrals to appropriate banking products. The position requires strong service orientation, attention to security, and the ability to work within bank standards to