Customer-Focused Banking Associate - Service & Sales

First Merchants Corporation; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Base Pay

Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401k

Health Savings Account

Flexible Spending Account

Vacation Time

Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Corporation is seeking a front-line Banking Center team member in Indiana. You will provide excellent customer service, handle banking transactions, assist with opening/closing duties, and promote bank products to meet customer needs.

In a high performing sales environment, you will balance cash, ensure compliance, and participate in regular meetings and coaching sessions to drive customer loyalty and business goals.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Balance cash, daily transactions, vault and ATM.
• Understanding and ensuring compliance, regulations and reporting.
• Following information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Selling bank products, making customer referrals and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or Equivalent

Job description

First Merchants Corporation is seeking a front-line Banking Center team member in Indiana. You will provide excellent customer service, handle banking transactions, assist with opening/closing duties, and promote bank products to meet customer needs.

In a high performing sales environment, you will balance cash, ensure compliance, and participate in regular meetings and coaching sessions to drive customer loyalty and business goals.