Customer-Focused Bank Teller - Training & Growth

OneGroup; New York, Northern (NY, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Health insurance

Vision & Dental insurance

401K with match

Tuition Reimbursement

Job summary

Community Financial System, Inc. (CFSI) operates Community Bank, N.A. with a broad regional presence. The Teller role delivers welcoming, accurate service, handling deposits, withdrawals, and checks, while guiding customers to digital tools and self‑service options.

You will identify customer needs, refer to specialists when needed, and maintain cash accuracy. The position supports branch operations and protects customer information in a compliant environment.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Ability to attend a 5–7-day initial training program, which may involve overnight travel; company covers travel expenses.
• Reliable transportation.

Responsibilities

• Provide welcoming, professional service while processing routine financial transactions (deposits, withdrawals, payments, check cashing) with verification of identity and funds.
• Educate customers on digital banking tools and self-service options; refer to branch partners as needed.
• Assist with lobby management and answer calls in accordance with bank standards.
• Support branch operations and travel to nearby branches as required.
• Maintain cash drawer balance and protect customer information following security procedures.

Skills

Interpersonal skills

Listening skills

Communication skills

Attention to detail

Mathematical ability

Confidentiality

Digital tools familiarity

Professionalism

Education

High School Diploma or GED

Internal teller/product training

Job description

Community Financial System, Inc. (CFSI) operates Community Bank, N.A. with a broad regional presence. The Teller role delivers welcoming, accurate service, handling deposits, withdrawals, and checks, while guiding customers to digital tools and self‑service options.

You will identify customer needs, refer to specialists when needed, and maintain cash accuracy. The position supports branch operations and protects customer information in a compliant environment.