Customer-Focused Bank Teller

Community Financial System, Inc.; Town of Canton (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to provide welcoming, accurate banking service at our branch. You will handle cash transactions, verify identities, and support customers with daily banking needs.

The role emphasizes strong customer interaction, accuracy, and adherence to security standards. Training may involve travel to training locations as required to enhance knowledge and skills.

Qualifications

• Frontline banking role delivering welcoming, accurate service.
• Accurate handling of deposits, withdrawals, checks and cash.
• Strong attention to cash drawer balance and security.
• Ability to explain banking products and digital tools to customers.

Responsibilities

• Serve as a welcoming, professional first point of contact in-branch.
• Process routine financial transactions with accuracy and verify customer identity and funds.
• Engage customers to understand transactional needs and refer to specialists when needed.
• Educate customers on digital banking tools and self-service options.
• Assist with lobby management and guide customers to the right team member.
• Answer calls promptly and assist inquiries per bank standards.

Skills

Customer service

Cash handling

Attention to detail

Verbal communication

Job description

Community Financial System, Inc. is seeking a Teller to provide welcoming, accurate banking service at our branch. You will handle cash transactions, verify identities, and support customers with daily banking needs.

The role emphasizes strong customer interaction, accuracy, and adherence to security standards. Training may involve travel to training locations as required to enhance knowledge and skills.