Customer-Centric Teller: Friendly Banking & Digital Tools

OneGroup; Town of Canandaigua (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

11 paid holidays

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller for Community Bank, N.A. to deliver a welcoming, accurate banking experience in a busy branch. You will process deposits, withdrawals, checks, and payments while verifying customer identity and funds availability.

You will also educate customers on digital tools, assist with routine inquiries, and coordinate with specialists for more complex financial needs, contributing to a positive banking environment and strong operational integrity.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Ability to attend a 5–7-day initial training program, which may involve overnight travel; company covers travel expenses.
• Reliable transportation.

Responsibilities

• Serve as a welcoming, professional first point of contact for customers entering the branch.
• Process routine financial transactions (deposits, withdrawals, payments, check cashing) with accuracy.
• Educate customers on digital banking tools and self-service options.
• Identify opportunities to refer customers to specialists for additional services.
• Support lobby management and respond to inquiries with courteous, efficient service.
• Maintain cash drawer balance and adhere to security and compliance standards.

Skills

Customer service

Cash handling

Interpersonal skills

Attention to detail

Digital tools

Education

High school diploma or GED

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller for Community Bank, N.A. to deliver a welcoming, accurate banking experience in a busy branch. You will process deposits, withdrawals, checks, and payments while verifying customer identity and funds availability.

You will also educate customers on digital tools, assist with routine inquiries, and coordinate with specialists for more complex financial needs, contributing to a positive banking environment and strong operational integrity.