Customer-Focused Bank Teller | Cash & Service Expert

Banco Santander (Brasil); Oklahoma; On-site; USD 30,000 - 47,000; Part time

Job summary

Santander in Lincoln, RI is seeking a Part Time Teller to support daily banking needs and customer service. You will process deposits, withdrawals, and transfers, handle cash with accuracy, and follow all policies to manage risk.

Additionally, you will educate customers on self-service options and assist with audits and branch operations as needed. Weekend/evening hours may be required.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.

Responsibilities

• Engage in assisting with various financial needs and processing transactions.
• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash Handling

Customer Service

Attention to Detail

Communication

Digital Tools

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander in Lincoln, RI is seeking a Part Time Teller to support daily banking needs and customer service. You will process deposits, withdrawals, and transfers, handle cash with accuracy, and follow all policies to manage risk.

Additionally, you will educate customers on self-service options and assist with audits and branch operations as needed. Weekend/evening hours may be required.