Customer-Focused Baby Gear Sales Associate | Discount

Carter's Retail Inc.; Fort Smith (AR); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Discount on brands

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll help customers with baby essentials, school preparation, and moments of parenting, while contributing to an inclusive, team‑m oriented environment.

You’ll welcome customers, assist with product styles and benefits, and manage multiple tasks in a busy retail setting. The role involves POS transactions, stock replenishment, and promoting promotions and loyalty programs.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Job description

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll help customers with baby essentials, school preparation, and moments of parenting, while contributing to an inclusive, team‑m oriented environment.

You’ll welcome customers, assist with product styles and benefits, and manage multiple tasks in a busy retail setting. The role involves POS transactions, stock replenishment, and promoting promotions and loyalty programs.