Customer-Focused Auto Service Advisor - No Nights or Weekends

Victory Tire & Auto; Maple Grove (MN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) retirement plan with matching

Paid time off

Paid training

Job summary

Victory Tire & Auto in Maple Grove, MN is seeking a Service Advisor who thrives in a fast-paced shop and welcomes no-nights or weekends. You will be the face of the shop, managing appointments, explaining recommended services, and delivering an exceptional customer experience while collaborating with technicians and management.

This role offers strong earning potential with a salary range of $55,000 to $70,000 annually and bonus opportunities, plus comprehensive benefits and opportunities for

Qualifications

• Strong customer service and communication skills.
• Experience writing and selling automotive service, ideally in an independent shop environment.
• A natural ability to build relationships and keep customers coming back.
• Comfort juggling multiple priorities in a fast-paced environment.
• Professional, positive attitude with a team-first mindset.

Responsibilities

• Be the primary point of contact for customers and deliver an exceptional service experience.
• Build trust through clear communication, empathy, and follow-through.
• Manage appointments, explain recommended services, and keep customers informed throughout the repair process.
• Focus on customer retention by creating positive, repeatable experiences.
• Work closely with technicians and management to ensure a smooth, stress-free visit for every customer.

Skills

Customer service

Communication

Sales experience

Relationship building

Multitasking

Team player

Job description

Victory Tire & Auto in Maple Grove, MN is seeking a Service Advisor who thrives in a fast-paced shop and welcomes no-nights or weekends. You will be the face of the shop, managing appointments, explaining recommended services, and delivering an exceptional customer experience while collaborating with technicians and management.

This role offers strong earning potential with a salary range of $55,000 to $70,000 annually and bonus opportunities, plus comprehensive benefits and opportunities for