Service Advisor - No Nights or Weekends!

Victory Tire & Auto; Maple Grove (MN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) retirement plan with matching

Paid time off

Paid training

Job summary

Victory Tire & Auto in Maple Grove, MN is seeking a Service Advisor who thrives in a fast-paced shop and welcomes no-nights or weekends. You will be the face of the shop, managing appointments, explaining recommended services, and delivering an exceptional customer experience while collaborating with technicians and management.

This role offers strong earning potential with a salary range of $55,000 to $70,000 annually and bonus opportunities, plus comprehensive benefits and opportunities for

Qualifications

• Strong customer service and communication skills.
• Experience writing and selling automotive service, ideally in an independent shop environment.
• A natural ability to build relationships and keep customers coming back.
• Comfort juggling multiple priorities in a fast-paced environment.
• Professional, positive attitude with a team-first mindset.

Responsibilities

• Be the primary point of contact for customers and deliver an exceptional service experience.
• Build trust through clear communication, empathy, and follow-through.
• Manage appointments, explain recommended services, and keep customers informed throughout the repair process.
• Focus on customer retention by creating positive, repeatable experiences.
• Work closely with technicians and management to ensure a smooth, stress-free visit for every customer.

Skills

Customer service

Communication

Sales experience

Relationship building

Multitasking

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Advisor - No Nights or Weekends!

Maple Grove, MN, US

2 days ago Requisition ID: 1363

Salary Range: $55,000.00 To $70,000.00 Annually

Are you great with people, thrive in a fast-paced environment, and take pride in delivering memorable customer experiences?

At Victory Tire & Auto, our Service Advisors are the face of the shop —building trust, creating long-term customer relationships, and making sure every guest feels taken care of from start to finish.

What You’ll Do:

• Be the primary point of contact for customers and deliver an exceptional service experience
• Build trust through clear communication, empathy, and follow-through
• Manage appointments, explain recommended services, and keep customers informed throughout the repair process
• Focus on customer retention by creating positive, repeatable experiences
• Work closely with technicians and management to ensure a smooth, stress-free visit for every customer

What We’re Looking For:

• Strong customer service and communication skills
• Experience writing and selling automotive service, ideally in an independent shop environment.
• A natural ability to build relationships and keep customers coming back
• Comfort juggling multiple priorities in a fast-paced environment
• Professional, positive attitude with a team-first mindset
  

What we offer:

• Potential to earn $55k - $70k per year (salary plus bonus)
• Amazing growth potential!
• Health, dental, and vision benefits
• 401(k) retirement plan with matching
• Employee Assistance Program
• Paid time off, Paid vacations, Paid training
• Opportunity to be a trusted partner in a growing business
• Support from a team of dedicated professionals