Customer-Focused Auto Service Advisor

Sun Auto Service; Flower Mound (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid training and hands-on development

Paid time off

Employee discounts

Career advancement opportunities

Job summary

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Flower Mound, TX. You will greet customers, assess vehicle needs, and present the right services, helping customers decide with confidence from check-in to checkout. Training is provided, and you’ll work in a fast-paced environment that values customer care and sales.

The role offers hourly pay with bonus opportunities, comprehensive benefits, paid time off, and clear paths for advancement toward store leadership roles.

Qualifications

• Customer-focused and organized, able to manage multiple priorities professionally.

Responsibilities

• Greet customers in person and by phone, listen to needs, and build trust from the first hello.
• Review vehicle history and inspection results to recommend services.
• Explain maintenance, repair, and financing options clearly to customers.
• Build estimates, work orders, and invoices in the POS system.
• Schedule appointments and verify parts availability; follow checkout procedures.
• Follow safety procedures and uphold company policies, including PPE.

Skills

Customer service

Communication

Active listening

Sales conversations

Organization

Professional appearance

Education

High school diploma or equivalent

ASE Certified Service Consultant (preferred)

State Inspector License (where required)

Tools

POS systems

Digital Vehicle Inspection tools

Scheduling tools

Job description

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Flower Mound, TX. You will greet customers, assess vehicle needs, and present the right services, helping customers decide with confidence from check-in to checkout. Training is provided, and you’ll work in a fast-paced environment that values customer care and sales.

The role offers hourly pay with bonus opportunities, comprehensive benefits, paid time off, and clear paths for advancement toward store leadership roles.