Customer-Focused AI Deployment Engineer

BackOps; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

BackOps AI in the San Francisco Bay Area is seeking a Forward Deployed Engineer to join at the intersection of engineering, customer partnership, and real-world operations. This hybrid, end-to-end role sits close to customers, deploying adaptive AI-driven systems and evolving them with the business.

You'll build production-ready apps connecting our AI platform to customer infrastructure, translate field insights into product improvements, and own deployments from discovery to live operation.

Qualifications

• Experience building full-stack applications in Python/JavaScript.
• Proven ability to work with customers or partners.
• Thrives in fast-paced startup environments.

Responsibilities

• Understand real-world workflows with customers and operators.
• Translate insights into system behavior and product improvements.
• Design and deploy adaptive AI agents that evolve with client environments.
• Build production-ready applications connecting the AI platform to customer infra.
• Create demos and workflows showing how agents solve operational problems.
• Debug edge cases in live deployments and turn learnings into product intelligence.
• Ensure reliability, safety, and performance of AI agents in high-stakes settings.
• Foster long-term customer relationships and ownership of deployments.

Skills

Full-stack development

Customer-facing

Startup experience

Excellent communication

Tools

Python

JavaScript

Job description

BackOps AI in the San Francisco Bay Area is seeking a Forward Deployed Engineer to join at the intersection of engineering, customer partnership, and real-world operations. This hybrid, end-to-end role sits close to customers, deploying adaptive AI-driven systems and evolving them with the business.

You'll build production-ready apps connecting our AI platform to customer infrastructure, translate field insights into product improvements, and own deployments from discovery to live operation.